Privacy policy

Privacy Policy

Last updated: January 18, 2026

One Off Society operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. One Off Society is a brand owned and operated by Poyze Couture Private Limited and is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with us and as permitted by applicable law:

  • Contact details such as your name, billing and shipping address, phone number, and email address.

  • Financial information such as payment method, transaction details, and payment confirmation (processed securely by payment gateways; we do not store card or UPI details).

  • Account information such as your username, password, preferences, and settings.

  • Transaction data including items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.

  • Communications you send to us, including customer support messages.

  • Device and usage information such as IP address, browser type, device identifiers, and interaction data on our website.

Sources of Personal Information

We collect personal information from:

  • You directly, when you create an account, place an order, or contact us.

  • Your device automatically, through cookies and similar technologies.

  • Our service providers, including Shopify and payment gateways.

  • Partners and third parties, where permitted by law.

How We Use Your Information

We use your personal information to:

  1. Provide and Improve the Services

    • Process orders and payments

    • Deliver products

    • Manage accounts

    • Enable returns or exchanges

    • Personalize your shopping experience

  2. Marketing and Communication

    • Send updates, offers, and promotions

    • Show relevant advertisements

  3. Security and Fraud Prevention

    • Protect your account

    • Detect and prevent misuse or fraud

  4. Customer Support

    • Respond to inquiries and provide assistance

  5. Legal Compliance

    • Meet regulatory requirements

    • Enforce our policies and protect our rights

How We Share Information

We may share your information:

  • With Shopify and service providers for hosting, payments, analytics, fulfillment, and support.

  • With marketing partners to provide personalized advertising.

  • When required by law or to protect our legal rights.

  • With affiliates within our corporate group.

  • During business transitions such as mergers or restructuring.

We do not sell your personal data.

Relationship with Shopify

Our Services are hosted on Shopify. Information you provide is shared with Shopify and may be processed in countries outside your own. Shopify may use your data to enhance services across its ecosystem. For more information, review the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com/en

Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices or content. Please review their policies independently.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority. If you believe a child has provided us information, contact us for deletion.

Security & Data Retention

We implement reasonable security measures but cannot guarantee absolute protection. Information retention depends on operational, legal, and contractual needs.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data

  • Receive a copy of your data

  • Opt out of marketing communications

To exercise your rights, contact us using the details below. We may verify your identity before fulfilling requests.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date.

Contact Us

One Off Society
A brand owned and operated by Poyze Couture Private Limited
CIN: U14101KA2024PTC187430

Registered Office:
PH-1, Ashwini Heights,
2nd Main, Kodihalli,
H.A.L II Stage,
Bangalore, Karnataka, India – 560008

📧 Email: support@oneoffsociety.com